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PHONE HOTLINE: 1 (512) 200-3288E-MAIL: info@amalgagroup.com
Find Talent
PHONE HOTLINE: 1 (512) 200-3288E-MAIL: info@amalgagroup.com
Find Talent
Amalga Legal placements Hero

Nearshore Office Staffing for

Office Staffing Expertise at Half the Cost of Onshore

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Our Specialties

Office Roles We Place for US Companies

High-performance office teams start with the right people. At Amalga Group, we specialize in staffing for office support roles that keep your operations running smoothly—from executive assistants and data coordinators to customer service reps and sales pros. Our nearshore talent pool brings proven expertise, professionalism, and adaptability, all at significantly lower costs than onshore staffing models. We don’t just fill roles. We deliver aligned, agile talent that scales with your business.
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Customer service
Customer service

Flexible, skilled, and friendly talent for customer service roles—boost satisfaction, retention, and responsiveness

Find Customer Service Talent
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Collections
Collections

Reliable, assertive, and empathetic talent for collections roles—enhance recovery rates and compliance

Find collections talent
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Admin/Clerical support
Admin/Clerical support

Detail-oriented, dependable, and organized talent for admin and clerical roles—streamline workflows and eliminate backlogs

Find Admin Talent
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Sales
Sales

Persuasive, goal-driven, and customer-focused talent for sales roles—accelerate pipeline velocity and revenue

Find sales talent

Office Jobs by Title

Customer Service
  • Customer Service Reps (CSRs)
  • Account Executives
  • Data Entry Specialists
  • Customer Experience (CX) Specialists
  • Call Center Agents
  • Customer Care Reps
  • Client Relations Specialists
Collections
  • Collections Specialists
  • Accounts Receivable Clerks
  • Credit & Collections Managers
  • Billing & Collections Coordinators
  • Debt Recovery Agents
  • Collections Team Leads
  • Skip Tracers
  • Dispute Resolution Specialists
Admin/Clerical
  • Administrative Assistants
  • Executive Assistants
  • Receptionists
  • Data Entry Clerks
  • Office Managers
  • Office Coordinators
  • Sales Admins
  • Scheduling Assistants
Sales
  • Business Development Representatives
  • Sales Representatives
  • Account Executives
  • Account Managers
  • Remote Sales Reps

Request Nearshore Talent Now

Partner with Amalga Group and experience the difference our unique staffing solutions can make.
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Case Study

Reduced Backlogs and Improved Efficiency

See how Amalga Group reduced backlogs and improved efficiency for a leading legal support service provider.

Download the case study to learn:

  • How a 71% reduction in backlog was achieved within 4 months
  • Why the client expanded Amalga’s team from 12 to 25 specialists after only two months
  • How Amalga exceeded KPIs and improved client relationships

Discover how Amalga Group helped a legal support company optimize their records retrieval services, overcoming challenges with outsourcing and in-house turnover. 

Read the Case study
Case Study for legal support services provider

Reduced Backlogs and Improved Efficiency

See how Amalga Group reduced backlogs and improved efficiency for a leading legal support service provider.

Download the case study to learn:

  • How a 71% reduction in backlog was achieved within 4 months
  • Why the client expanded Amalga’s team from 12 to 25 specialists after only two months
  • How Amalga exceeded KPIs and improved client relationships

Discover how Amalga Group helped a legal support company optimize their records retrieval services, overcoming challenges with outsourcing and in-house turnover. 

Read the Case study
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Why Nearshore Staffing

"Nearshore" refers to countries that are closer to the United States than traditional offshore talent. Nearshore staffing offers unique opportunities for jobs in customer service, collections, administrative & clerical support, and sales. Advantages include:

Reduced costs
Our fully loaded costs are half of the equivalent US salaries and less than Eastern Europe
Cultural Alignment
Smoother communication with customers and team members than Asia and Europe
Shared Time Zones
End your communication challenges stemming from misaligned timezones
US English
Certified proficient US English speakers and writers improve interactions and resolutions

Why Amalga Group

Our streamlined, bespoke hiring process ensures you build and integrate the team you need quickly, with minimal effort. Our nearshore staffing services put people first. We partner with local universities and networks and leverage our expert office recruiting team to find the best talent, which we manage throughout their engagements. The Amalga difference:

Depth
Our deep bench of qualified talent comes from extensive local networks
Vetted
Our applicants are tested with job-specific challenges and assessments
Aligned
All applicants are proficient in US English and work on US timezones
Retained
Our highly engaged pool of talent boasts a 90% retention rate!

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What's happening in nearshore office jobs today

Offering insights into the latest trends in legal jobs and staffing, roles that are dominating the future of legal careers, and how to best manage remote legal teams as your company grows
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