Jens Erik Gould

Jens Erik Gould is the Founder & CEO of Amalga Group, a Texas-based nearshore outsourcing company specializing in providing highly qualified talent in IT, software engineering, legal and contact centers. Previously, Gould spent over a decade reporting on topics such as business, politics, and energy in the United States and Latin America for esteemed media outlets like Bloomberg News, The New York Times, and TIME.

Blog Post by Jens Erik Gould

Jens Erik GouldOct 5, 2023 12:00:00 AM3 min read

Business Process Outsourcing in Healthcare

In the rapidly evolving landscape of healthcare, the challenges faced by healthcare ...

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Jens Erik GouldJul 19, 2023 12:00:00 AM1 min read

Is AI revolutionizing contact centers?

AI has the incredible power to automate tedious tasks, saving valuable time for agents ...

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Jens Erik GouldJul 5, 2023 12:00:00 PM1 min read

Nearshore Call Centers: The Smart Choice for Your Business!

Are you looking for ways to improve your service, expand your business, or provide an ...

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